Please contact customer service for a return authorization.We
are committed to providing you the best customer satisfaction possible.
If you are dissatisfied for any reason with your purchase, we will
gladly accept a return of new or unopened products per our posted return
Items must be returned within 30 days of receipt of your order and must meet the following requirements:
- Items must be in brand new, original condition
must be in the original, undamaged manufacturer's packaging with all
packaging materials, including instruction booklets, packing inserts,
plastic bags, blank coupons and blank warranty cards. The manufacturer's
labeled packaging must be enclosed in a new shipping carton. Do not
write on or attach shipping labels to manufacturer's packaging.
- All original manufacturer information must be included (Warranty card must NOT be filled out.)
- Products cannot be installed, used or disassembled or have any missing parts or hardware
The following orders are not returnable:
Custom or Special Orders
Opened Computer Software, Electronic Charts or Videotapes
Electrical Parts, Fuel Components, and CDI Electronics products
- Paint / Liquid Cleaning and Maintenance Products
that are not a result of our error will be subject to up to a 20%
re-stocking fee to cover shipping and additional costs incurred in
processing returns. The restock fee is determined by the returns
department once the item is received back and inspected. We reserve the
right to charge up to 50% restock fee or refuse to accept the return if
an item is returned missing parts or the manufacturer's packaging is
written on or covered in shipping labels.
The cost of shipping will only be refunded if the return is a result of our error.
If you would like to return an item, please log in to your account and complete the RMA request for your order.
Once received, we will contact you via email with a Return
Authorization Number and further instructions. We must have a Return
Authorization Number for all returns and cannot accept and process any
returned products must be shipped either FEDEX, UPS or Insured Parcel
Post to allow us to track and ensure a prompt return. No C.O.D.
shipments will be accepted.
will be processed within 1-2 business days of confirmed delivery to our
return address. Refunds are processed back to the original form of
payment and may take 1-3 business days to appear in your account,
depending on your bank or credit card company's policies.
If your product has been damaged in shipment, please contact us within 24 hours of receipt of your product. Once
received or notified, we will then contact you via email or phone with
further instructions on filing your claim.
you have received a defective product, please review the manufacturer
information included with your new product. If you wish to return it,
please complete the RMA request process as noted above.